Fractional COO & Operations Consulting

The projects that would actually grow your business are stuck on the whiteboard.

You've outgrown founder-led operations but can't justify a quarter-million-dollar hire. I embed with your team, drive the initiatives that keep getting pushed to next quarter, and build the systems so they stay moving after I'm gone.

25+ Years leading operations
$2.5M+ Validated savings delivered
6 Industries operated in

You've seen this before. Probably this week.

Key initiatives keep slipping. The projects that would actually move the business forward get pushed to next quarter because nobody has the bandwidth to drive them.

You're still the bottleneck. Every operational decision flows through you because nobody else has the experience to make the call.

Your team is stretched thin. Good people doing good work, but not enough leadership capacity. You need more horsepower without adding a $250K headcount.

Technology is moving faster than your team can adopt it. AI is changing how your competitors operate. You know your people should be using it, but you don't have the time or expertise to figure out where to start, or how to do it without creating risk.

Senior operational leadership, without the full-time price tag.

I don't replace anyone on your team. I'm the experienced operational leader who comes alongside your people to move the initiatives that keep stalling, build the systems that should already exist, and develop the managers who are ready for more responsibility.

My background is unusual: a West Point engineering degree and a Yale School of Management MBA, followed by 25 years running large-scale operations at Amazon, Georgia-Pacific, and in energy infrastructure consulting at MARA Holdings. I've led fulfillment operations with hundreds of people, managed $21M freight budgets, and closed a manufacturing facility with zero safety incidents.

I also bring something most operations consultants can't: practical AI coaching that makes your team permanently more productive. Not selling you software. Not implementing a platform. Teaching your people to use the powerful AI tools that already exist, safely and effectively, so the productivity gains compound long after the engagement ends.

West Point, Systems Engineering Yale School of Management Amazon Georgia-Pacific MARA Holdings U.S. Army Veteran

Three steps. No complexity.

1

A real conversation.

30 minutes. No pitch. You describe what's stuck and where you're stretched. If there's a fit, we talk about which engagement makes sense. If there isn't, I'll say so and point you somewhere better.

2

Find the bottleneck.

Within the first week, the constraint is mapped: capacity, systems, or people? A clear picture and a plan with specific initiatives, not a 40-page strategy deck.

3

Move the needle.

Execution alongside your team. Monthly operational reviews, initiative tracking, and systems built to keep working after the engagement ends. Progress you can measure.

Three ways in, depending on where you are.

Every engagement starts with a conversation. The right fit depends on what you need right now. Some companies need to get their team up to speed on new technology before they fall behind. Some need ongoing operational leadership. Some need a specific problem solved.

Where most companies start

Technology Readiness

AI is changing how your competitors operate. Digital assets are changing how businesses transact. Your team needs to adopt these tools or risk falling behind. I coach your people hands-on: practical AI skills they use immediately, digital asset strategy where it applies, and guardrails that protect the business. Not a vendor selling software; a coach teaching your team to fish. Results in 60 days.

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  • One-on-one AI coaching sessions tailored to each team member's actual role and workload
  • Every participant leaves with a working AI project they use immediately; not a demo, a real tool
  • AI guardrails document: what to use, what to avoid, and how to protect sensitive information
  • Organization-wide AI strategy document written in plain language for leadership decisions
  • Optional Lunch & Learn session for the broader team (no added cost)

Leadership teams that know AI will change their operations but need a guide, not a vendor. Organizations where the team is curious but nobody has the time or expertise to figure out where to start safely. Companies exploring Bitcoin or digital asset strategy and need someone who understands both the technology and the operational implications.

Your key initiatives finally move forward because your team has the tools to handle the day-to-day work that was consuming all their capacity. Productivity gains that compound after the engagement ends because your people own the skills, not a subscription.

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Ongoing partnership

Bolt-On Operations

Dedicated senior operational leadership, typically one day a week. Whether that's fractional COO capacity, interim leadership during a transition, or strategic coaching for an existing director of operations or chief of staff, the outcome is the same: your stalled initiatives start moving again. AI coaching and technology strategy included under one retainer.

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  • Fractional COO: I operate as your part-time chief operating officer. Monthly operational reviews, initiative tracking, team development, and the judgment calls that require executive experience.
  • Interim leadership: Your VP Ops left, or you're in a transition. I step in with full operational authority until you hire permanently or the transition is complete.
  • Strategic coaching: You have a director of operations or chief of staff who's ready for more. I coach them into the leader your company needs, with direct mentorship and structured development.
  • Dedicated weekly engagement (typically 8-10 hours per week)
  • Monthly operational reviews with leadership
  • Initiative tracking and accountability systems
  • AI coaching for your team: included, not a separate engagement
  • Direct access via email and phone between sessions

Growth-stage companies (typically 20-200 employees) that have outgrown founder-led operations but can't justify a $250K+ full-time COO. Businesses where the CEO is still the operational bottleneck and needs to get out of the weeds to focus on growth.

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Targeted projects

Operational Projects

Specific operational challenges with defined outcomes. Warehouse and light manufacturing optimization (safety, productivity, efficiency). Research and analysis (sales, marketing, finance). Change management or complex initiative leadership. Executive-caliber talent and an Ivy League education at an independent consultant's rate.

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  • Warehouse & manufacturing ops: Safety programs, productivity improvement, capacity analysis, distribution footprint optimization, labor planning
  • Research & analysis: Market analysis, competitive intelligence, energy infrastructure due diligence, financial modeling, strategic planning support
  • Change management: Facility closures, merger integrations, organizational restructuring, process redesigns
  • Initiative leadership: A specific project that needs an experienced leader to drive it from kickoff to completion

Flat project fee with a defined scope and timeline. For smaller engagements or exploratory work, hourly arrangements are available. Every project starts with a scoping conversation to define what success looks like and what it will take to get there.

$1M annualized savings from a distribution center turnaround. $800K+ validated savings from continuous improvement events. 40% inventory capacity increase while reducing footprint 30%. Incident-free facility closure through a 75-day transition. These results came from the same type of targeted, defined-scope operational work.

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The numbers from real engagements.

$1M

Annualized savings from shift restructuring at a 427K sq ft distribution center

Peak Achievement Athletics

$800K+

Validated savings from Kaizen events across multiple fulfillment operations

Amazon

40%

Inventory capacity increase while reducing square footage by 30%. Annual rent savings over $800K.

Hillsdale Furniture

80%

Reduction in recordable safety incidents over 3 years through systematic operational changes

Hillsdale Furniture

0

Safety incidents during facility closure: 30 days pre-announcement through 45 days post

Georgia-Pacific

73% → 92%

2-day ground coverage improvement through 3PL partnership and distribution footprint redesign

Hillsdale Furniture

"The market doesn't pay you for effort. It pays you for outcomes."
— Alex Hormozi

Every quarter those initiatives sit, the gap widens.

The projects on your whiteboard right now are there because they matter. They're the ones that would unlock growth, reduce risk, or fix the operational drag that's slowing everything down.

Every quarter they stay on the whiteboard is a quarter your competitors use to build the systems you haven't built yet. The companies that solve the operational capacity problem first don't just grow faster. They compound the advantage.

The AI adoption window is narrowing. Organizations training their teams now are building a durable capability edge. The ones waiting for "the right time" are falling behind in ways that get harder to reverse with each passing month.

Let's figure out if there's a fit.

Book a conversation.

30 minutes. No pitch, no pressure. You describe what's going on operationally. I'll tell you honestly whether I can help, and if so, how. If there's no fit, I'll say so and point you in a better direction.

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or

Send a note.

If you'd rather start with an email, that works too. Tell me a little about your situation and I'll get back to you within 24 hours.

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